Privacy Policy
Last Updated: 10 June 2026
Latentia ("we", "us", "our") is committed to handling personal data responsibly. This Privacy Policy describes what information we collect from learners and website visitors, how we use it, and the rights available to you.
This policy applies to data collected through our website at latentia.biz and through enrolment in our courses. By using our website or enrolling in a course, you acknowledge this policy.
1. Data Controller
The data controller for personal information processed in connection with this website and our courses is Latentia, located at 194 Thanon Charoen Rat, Wat Ket, Chiang Mai 50000, Thailand. For data-related enquiries, contact us at [email protected].
2. Personal Data We Collect
Information you provide directly
- Name and email address (collected via our contact form and course enrolment)
- Phone number (optional, if provided via contact form)
- Message content submitted through our contact form
- Course exercises, projects, and related submissions
Information collected automatically
- Website usage data via analytics cookies (page views, session duration, navigation paths)
- Technical information such as browser type and device type
- Cookie consent preferences stored in your browser
3. Legal Basis for Processing
We process personal data on the following legal bases:
- Contract: Processing name, email, and course submissions is necessary to deliver the course you've enrolled in.
- Consent: Analytics and marketing cookies are processed only where you have given consent via our cookie banner.
- Legitimate interests: We may use contact form data to respond to your enquiry and improve course quality.
4. How We Use Your Data
- To respond to contact form submissions and enquiries
- To deliver course content and provide mentor feedback on submitted work
- To send course-related communications (schedule updates, content revisions)
- To analyse website usage and improve course materials
- To comply with applicable legal obligations
We do not sell personal data to third parties. We do not use your data for automated decision-making that produces legal or similarly significant effects.
5. Data Retention
- Contact form submissions are retained for up to 12 months
- Course enrolment data and submitted work are retained for the duration of your enrolment plus 24 months
- Analytics data is retained in aggregate form for up to 26 months
- You may request deletion of your personal data at any time (see Your Rights below)
6. Third-Party Services
We may use the following third-party services that process data on our behalf:
- Google Analytics — website usage analytics
- Payment processors — for course fee transactions (these operate under their own privacy terms)
Third-party processors are required to handle data in accordance with applicable law and our instructions only.
7. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, or disclosure. These include access controls, encrypted data transmission (HTTPS), and restricted access to personal data within our team.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant authority and, where required, affected individuals without undue delay.
8. Cookies
We use essential cookies for basic site functionality and optional analytics and preference cookies where you have given consent. Full details are available in our Cookie Policy.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data, subject to legal retention obligations
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
If you are located in Thailand, the Personal Data Protection Act B.E. 2562 (PDPA) applies to our processing of your data. The Office of the Personal Data Protection Committee (PDPC) is the relevant supervisory authority.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before providing personal data.
11. Children's Privacy
Our courses and website are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that data has been collected from a person under 18 without appropriate consent, we will delete it promptly.
12. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated via email to enrolled learners where appropriate. Continued use of our website or courses after updates constitutes acceptance of the revised policy.
13. Contact Us
For any privacy-related questions, requests, or concerns:
- Email: [email protected]
- Address: 194 Thanon Charoen Rat, Wat Ket, Chiang Mai 50000, Thailand
- Phone: +66 85 743 2618